Data privacy notices and terms of use

I have noted and accept the terms of use and data privacy notices of the learning management system ILIAS of Gen Re Business School.

Terms of use and data privacy notices of the Gen Re Business School learning management system ILIAS (hereinafter ILIAS portal)


Terms of use of the ILIAS portal

1. ILIAS portal of Gen Re Business School

These terms of use apply to the ILIAS portal provided by General Reinsurance AG (hereinafter Gen Re Business School). Gen Re Business School offers persons using the ILIAS portal (hereinafter users), for their exclusive personal use, web-based training courses and context-sensitive guidance. Please address queries concerning this agreement to:

General Reinsurance AG
(Gen Re Business School)
Theodor-Heuss-Ring 11
50668 KÖLN

Mirko von Haxthausen

2. Registration and use

In order to use the ILIAS portal, you have to be registered by Gen Re Business School. Gen Re Business School is entitled to refuse or rescind registration without stating reasons. Upon their registration, users accept these terms of use.

In case of infringements of these terms of use, Gen Re Business School reserves the right temporarily, and in some circumstances permanently, to deprive users of access to the ILIAS portal pursuant to clause 8 of these terms of use.

3. Compliance with copyright

By way of this agreement, users explicitly recognise that the ILIAS portal contains information, texts, software, images, videos, graphics, sounds and other materials that may be protected by copyright or trademark or patent rights. All content of the ILIAS portal is provided exclusively for personal use according to the intended purpose and can be disclosed to third parties only with the written consent of Gen Re Business School. Any unauthorised use of the content of the ILIAS portal can, as a violation of the German Copyright Act, give rise to a liability for compensation and, if applicable, to criminal prosecution.

4. Rights and obligations of the user

4.1 In order to use the ILIAS portal, a current recognised web browser and access to the internet are required. Each user is responsible for satisfying these requirements themselves. Every user of the services provided by the ILIAS portal bears full responsibility for their activities within the ILIAS portal and its associated services.

4.2 The entitlement to use the ILIAS portal is non-transferable. The user must ensure that their username and password are protected against unauthorised use. A user who becomes aware of or suspects a misuse of their access data must notify Gen Re Business School without undue delay. Gen Re Business School reserves the right, in the event of damage and in case of the misuse of the access data, to assert rights of recourse against the user.

4.3 It is forbidden to use or seek to use the ILIAS portal for the following purposes: (i) for unlawful, unauthorised, fraudulent or malicious purposes; (ii) capable of damaging, deactivating, overloading or impairing a server or the network(s) connected to the server; (iii) capable of interfering with the use of the ILIAS portal by another user or with its functionality; (iv) in order to obtain unauthorised access to other accounts, computer systems or networks connected to one or several networks by hacking, password mining or other means, including the creation of a false identity for the purpose of misleading others, of impersonating a person or entity, or of otherwise falsely representing a connection with a person or entity; (v) in order to access systems, data or information which Gen Re Business School does not mean to make available to an authorised user; (vi) to seek to obtain materials or information by means not intentionally provided by Gen Re Business School; or (vii) to use the portal for a purpose other than that intended.

4.4 In addition, the internal mail system of the ILIAS portal is not to be used for sending advertising, spam and/or content not related to the training. Gen Re Business School does not accept any responsibility for the content or for any possible non-compliance with the German Copyright Act of materials not furnished by itself.

5. Rights and obligations of Gen Re Business School

5.1 The services of the ILIAS portal are provided without any assurances or guarantees. A legal entitlement to the permanent availability of the ILIAS portal offering of Gen Re Business School does not exist. Gen Re Business School reserves the right at its discretion to modify, suspend or terminate operation of or access to the ILIAS portal or a part thereof and to interrupt operation of the ILIAS portal or a part thereof if required in order to perform routine or non-routine maintenance, clear faults, or make other changes.  Notwithstanding the foregoing, Gen Re Business School seeks to ensure that the ILIAS portal is available at all times and with full functionality, and that downtimes remain brief.

5.2 Gen Re Business School has produced the training courses and information contained in the ILIAS portal with great care and to the best of its knowledge and belief. Nonetheless, Gen Re Business School does not accept any warranty for the currency, accuracy or completeness of the furnished information, or that the course content and program functions satisfy the individual users requirements. In particular, the forenamed information does not constitute legal advice and cannot replace such advice.

5.3 References and links to third-party websites do not indicate that Gen Re Business School is adopting as its own any content found by following such references and links. Gen Re Business School has no influence over content found by following a link. For this reason, such content does not give rise to any responsibility of Gen Re Business School for the data or information furnished through a link.

5.4 Gen Re Business School is entitled to perform services through vicarious agents (subcontractors) as well; this applies in particular to computer centre operation.

6. Liability

6.1 Gen Re Business School is liable to the user for compensation or reimbursement of expenses, irrespective of the cause in law of the asserted claim, exclusively according to the provisions of the present clause.

6.2 Gen Re Business School is liable, save as otherwise provided in this clause, only for damage caused intentionally by or through the gross negligence of itself, its legal representatives or its vicarious agents, and for damage arising from mortal or physical injury or health impairment, pursuant to the statutory provisions.

6.3 In case of damage arising from slight negligence, Gen Re Business School is liable only if a material contractual obligation is breached. In this event, the amount of liability is limited to damage foreseeable at the time of the contracts conclusion and to be anticipated in the context of the contract. Material obligations are all those whose discharge is fundamental to the proper performance of the contract and upon which the user ordinarily relies and can reasonably rely.

6.4 Claims for compensation and reimbursement of expenses are subject to a limitation period of one (1) year from the time the enterprise became aware of or, barring gross negligence, should have become aware of, the circumstances substantiating the claim, or of five (5) years from the time such claims arise, whichever event occurs first. If Gen Re Business School is liable without limitation according to the provisions of this clause, the statutory limitation period shall remain unaffected.

6.5 Liability exclusions and limitations shall not apply if Gen Re Business School has accepted a guarantee specifically serving the purpose of protecting against the occurrence of the asserted damage.

6.6 Liability according to the German Product Liability Act and manufacturers liability shall remain unaffected.

6.7 If the liability of Gen Re Business School is limited or excluded, the limitations or exclusions shall also apply as regards the personal liability of the employees, legal representatives and vicarious agents of Gen Re Business School.

6.8 The user shall hold Gen Re Business School harmless against all third-party claims asserted against Gen Re Business School because of use, for which the user is responsible, of the ILIAS portal not according to the intended purpose.

7. Amendments

Gen Re Business School can amend the terms at its discretion by notifying the users of such amendments. The continued use of the ILIAS portal after the date on which the amended terms take effect shall constitute the users acceptance of the amended terms.

The current version of these terms of use, as amended from time to time, can be consulted online under the menu item Terms of Use & Data Privacy Notices.

8. End of authorised use

The authorisation to use the ILIAS portal and the right to use the materials made available therein expires upon completion of a continuing professional education course supported by the ILIAS portal among others or upon the ending of an individually agreed term of use. If user particulars are knowingly furnished incorrectly upon registration or intentionally not corrected in case of a change in the user data, Gen Re Business School shall be entitled temporarily to suspend or to rescind the authorisation to use. Gen Re Business School reserves the right automatically to deregister users who have not used the services of the ILIAS portal for more than a year.

The user can terminate their entitlement to use the ILIAS portal offering at any time without stating reasons by notifying Gen Re Business School of their decision.

Gen Re Business School can suspend access to the ILIAS portal materials wholly or in part, or terminate the authorisation to use the portal, if such materials are used (by the user or by anyone else obtaining unauthorised access to the ILIAS portal with the users username and password) in a way that is deemed by Gen Re Business School to constitute a violation of these terms of use or that otherwise causes damage to Gen Re Business School. Gen Re Business School is entitled to implement appropriate technical measures to protect against use contrary to the contract.

9. Venue, applicable law, severability

The law of the Federal Republic of Germany shall apply, ousting the UN Convention on Contracts for the International Sale of Goods. The exclusive venue shall be Cologne.

If individual provisions of this contract prove invalid, the validity of the other provisions shall remain unaffected.

Privacy Notice for participants of Gen Re Business School's further education and training program

This notice is designed to provide you with information about the processing of your personal data by General Reinsurance AG and about your rights according to data protection law.

Data controller Who are we?

General Reinsurance AG
Theodor-Heuss-Ring 11,
50668 KÖLN, Deutschland
Tel.: +49 221 9738 0
Fax: +49 221 9738 494

You can contact our Data Protection Officer at this address by marking your correspondence for the attention of the Data Protection Officer or by emailing to:


For what purposes and on what legal basis do we process your data?

We process your personal data while complying with the EU General Data Protection Regulation (GDPR), the Federal Data Protection Act (Bundesdatenschutzgesetz BDSG) and all other relevant laws.

Gen Re Business School processes personal data (such as first name, surname, employer, address, e-mail, telephone number, date of birth if applicable, and level of subject knowledge) in order to carry out its further education and training programmes (correspondence, participant administration and process organisation).

In addition, we process your data in order to be able to confirm the achievement of further education and training (e.g. the marks attained) and to be able to create replacement documents in the event of a possible loss of certificates, diplomas and/or certificates of participation. This refers to information relating to your participation in Gen Re Business School's further education and training programs (e.g: The name of the event / course / module(s) you have participated in, as well as examination results, dates, employer and contact details).

All user activities within our online learning platform will be recorded. The number of available learning objects / documents, access statistics of documents ("clicks") and the access speed (benchmark test) will be analysed in a fully anonymised way.

We process your personal data on the basis of Article 6 paragraph 1 f) DSGVO in order to be able to offer you and your company the aforementioned service with reference to the requirements described above.

In addition, we process your personal data to fulfill legal obligations such as commercial and tax document retention obligations. The legal basis for the processing in these cases are the respective legal regulations in conjunction with Art. 6 Para. 1 c) DSGVO.

For other purposes not mentioned here we use solely anonymised data. Should we wish to process your personal data for a purpose not stated above, we will inform you beforehand within the framework of the statutory provisions.

Categories of recipients of personal data

  Data processing within the Gen Re group of companies

Your personal data is in part also processed by associated companies of General Reinsurance AG. This happens as part of:

-        general IT services provided by the General Reinsurance Corporation for its subsidiary General Reinsurance AG

  External service providers

We use external service providers in order to meet some of our contractual and statutory obligations:

-          IT service providers for maintenance, operation and backup of systems and applications, data restoring and data destruction;

-          Service providers for data management (storing and termination of documents);

-          Service providers for copy and print;

-          Audit service provider for carrying out internal audits and IT security audits


  Additional recipients

Furthermore it might be necessary to share your data with public authorities in order to fulfil reporting obligations:

-          Supervisory authorities

-          Chartered accountants

-          Prosecution authorities

-          Social insurance agencies

-          Hotels, Private International Travel Health Insurance Fund, Chamber of Industry and Commerce, Charterd Insurance Institute


What rights do you have in respect of your personal data?

  Right to access, rectification, erasure, restriction of processing and portability

You can initiate an access request under the above mentioned contact details to obtain information on the personal data we hold and process about you. Furthermore, in certain circumstances you have the right to have your personal data rectified, erased or processed restrictively. In addition, you have the right to data portability, i.e. to receive the personal data you have provided to us in a structured, commonly used and machine readable format, and to have that personal data transmitted directly to another data controller.

  Right to object to the processing

You have the right to object to processing of your personal data for direct marketing purposes.

If we process your data in order to safeguard legitimate interests you have the right to object to such processing if reasons that argue against the processing result from your particular situation.

  Right to lodge a complaint

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.[1] The following data protection agency has responsibility for us:

Landesbeauftragte f Datenschutz und Informationsfreiheit Nordrhein-Westfalen
(Data Protection and Freedom-of-Information Officer for the State of North Rhine-Westphalia)
Postfach 20 04 44
Tel.: 0211/38424-0
Fax: 0211/38424-10


  Right to withdraw your consent

If we process your personal data on the basis of your consent, you have the right to withdraw this consent at any time. The withdrawal of your consent might impact the further processing of your personal data in regard to the purpose. More details on the consequences of a consent withdrawal are included in the information provided to you with the consent form.

Transfer of your personal data to a third country

Should we transfer personal data about you outside of the European Economic Area (EEA), this transfer only takes place, if guarantees (e.g. an adequacy decision of the European Commission, Binding Corporate Rules, European Standard Contractual Clauses or other approved contracts) are in place that ensure an adequate level of protection. Detailed information on this and on the data protection level of recipients in third countries can be requested from the above-mentioned contacts.

Retention and deletion of your personal data

We will retain your personal data for as long as is necessary for the purpose(s) set out above, or for as long as is required by law.

Personal data that is processed for the purpose of carrying out the training courses will be stored for up to five years after completion of the training course.

Personal data collected in the course of determining the success of individual further training (e.g. results achieved, online user activities) will also be stored for ten years after completion.

We store personal data collected for the purpose of producing certificates of participation and the success of further training until the documentation and verification function of these certificates is no longer relevant to the participant and the request for a possible newly issued certificate to be sent is no longer to be expected. This point in time is reached at the presumed retirement age of 67 and thus varies depending on the age of the participants in the Gen Re Business Schools further education and training programmes.

We also store your personal data as we are legally obliged to do so. Corresponding documentation and storage obligations arise, among other things, from the German Commercial Code, the Tax Code and the Money Laundering Act (storage periods of up to ten years are legally required).



[1] Contact details of all European Data Protection Authorities can be found on the European Commissions official website at